SERVICES

A La Carte Training Workshops

Customer Service Works understands that needs are unique, and may not always be best served by a pre-designed workshop.  Our A La Carte Training Workshops service offers you the flexibility of working with us to build/customize your own workshop.  Here is how it works.

You:

• Identify the length of time you have for this training (i.e., one hour, half-day, full day, 1 hour per week for X number of weeks, etc.).
• Describe your audience (i.e, number of participants, departments represented).
• Choose your desired learning medium (s) such as:  classroom based/facilitator led, online facilitator led, on demand/recorded, blended, etc.
• Identify your content areas.  Some high level content areas include:  Attitude, Communication, Listening, Customer Service, Customer Satisfaction/Loyalty, Business Systems and Service, Time Management, Teamwork, Sales/Adding Value, Customer Comploaints, Difficult Customers, Change Management, Leadership, Coaching, Motivation/Recognizing Employees, Creative/Innovative Thinking Techniques, Personal Development, Stress Management, Wellness, Customer Management.  Specific objectives for each are available - click here to download our learning objectives.

We do the rest!

• Consult with you on each of the above.
• Create your workshop.
• Implement (train).
• Evaluate.

Why the A La Carte option?  A service that meets your needs, resulting in fully customized employee learning.

For more information or to get the process started, contact us today.