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CELEBRATING CUSTOMER SERVICE EXCELLENCE 2008 CONFERENCES 
REGISTRATION AND FULL PROGRAM DETAILS WILL BE AVAILABLE AT THE END OF MAY
Customer Service Works is proud to announce our third annual Celebrating Customer Service Excellence Conference in Calgary, Thursday October 9, 2008. It will be held at the Greenwood Inn from 7:30 am - 5:00 pm. We are also proud to be offering our first annual Celebrating Customer Service Excellence Conference in Edmonton Wednesday October 8, 2008. It will be held at the Royal Executive Inn - West Edmonton from 7:30 am - 5:00 pm.
Here is a sneak peak at our program line ups:
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Results Start With the Heart of a Servant (Jayne Kowal, Customer Service Works)
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Building Your Great Future (Bruce Lee, Encore Seven Inc.)
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The Power of Authentic Engagement (Mumtaz Ebrahim)
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Facilitated Networking Session (Jayne Kowal, Customer Service Works)
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Best Practices & Trends in Customer Service (Erika Van Noort, Bell Canada)
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Colours (George Boelke, Vantage Consulting)
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Brain Gym...Learning with a "Big L" (Pam August)
- Becoming Unreasonable & Extraordinary! (Bruce Lee, Encore Seven Inc.)
These events will coincide with customer service week, which is celebrated nationally the first full week in October.
The purpose of the conference is to learn, affirm, and grow through relevant professional development, and celebrate anyone who works in service. Saying this, our conference is open to any industry, any business, and any level. In past conferences we have attracted delegates in frontline through to management positions in manufacturing, banking, non-profit, recreation, call centres, municipalities, retail, etc.
Celebrating Customer Service Week
