SERVICES 
Training Program Development
Customer Service Works recognizes your need may be to have an in-house training program. Whether it is new employee training, customer or employee recognition programs, soft skill development workshops or a comprehensive series of learning modules, let us develop a program you can own!
Benefits:
Cost-effective because you own your professional development.
Content tailored specifically to your company’s needs, business and culture.
Includes:
Client consultation to determine needs and outcomes
Research and development
Draft materials
A minimum of one round of feedback
Modifications based on feedback
Pilot testing
Final materials developed
Once your program is ready, we are happy to facilitate your training and/or support your in –house trainers.
Deliverables:
Participant Guide
Facilitator/Trainer Guide
Feedback form
PowerPoint
Any activity requirements
If this describes you, email us to discuss your needs.
