SERVICES 
Training Program Development
Customer Service Works recognizes your need may be to have an in-house training program. Whether it is new employee training, customer or employee recognition programs, soft skill development workshops or a comprehensive series of learning modules, let us develop a program you can own!
Benefits:
Cost-effective because you own your professional development.
Content tailored specifically to your company’s needs, business and culture.
Includes:
Client consultation to determine needs and outcomes
Research and development
Draft materials
A minimum of one round of feedback
Modifications based on feedback
Pilot testing
Final materials developed
Once your program is ready, we are happy to facilitate your training and/or support your in –house trainers.
Deliverables:
Participant Guide
Facilitator/Trainer Guide
Feedback form
PowerPoint
Any activity requirements
If this describes you, contact us to discuss your needs.
"Customer Service Works provided several outstanding leadership-focused training sessions for Long View Systems. The quality of the development phase, instruction, participant materials and practical applications exceeded expectations. The content caused shifts in thinking and acting, while keeping participants inspired and attentive to the things that truly count. The participants took the learning and immediately applied the concepts to their leadership styles/approaches and have achieved real results. Thank you to Jayne Kowal for her delivery style, professionalism and fun-loving nature. She is a champion of learning and is truly dedicated to the success of each participant."
Sharlene, People Services Manager
