1.       “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” Benjamin Franklin

2.       “Saying nothing...sometimes says the most.” Emily Dickinson

3.       “Nature gave us one tongue and two ears so we could hear twice as much as we speak.” Epictetus

4.       “To listen well is as powerful a means of communication and influence as to talk well.” John Marshall

5.       “Wise men talk because they have something to say; fools, because they have to say something.” Plato

6.       “I know that you believe you understand what you think I said, but I’m not sure your realize that what you heard is not what I meant.” Robert McCloskey

7.       “Lying is done with words and also with silence.” Adrienne Rich

8.       “Communication works for those who work at it.” John Powell

9.       “Two monologues do not make a dialogue.” Jeff Daly

10.   “A good listener is not only popular everywhere, but after a while he gets to know something.” Wilson Mizner

11.   “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” Winston Churchill

12.   “The most important thing in communication is to hear what isn’t being said.” Peter F. Drucker

13.   “You cannot truly listen to anyone and do anything else at the same time.” M. Scott Peck

14.   “Well done is better than well said.” Unknown

15.   “The best time to hold your tongue is the time you feel you must say something or bust.” Josh Billings